How do I replace a damaged passport?

Replacing a passport is pretty much the same as applying for a new one. Even if you still have the damaged passport in your possession, it is no longer a valid document, so it can’t be used as proof of citizenship for your passport application. Nor can it be mailed in for renewal.

Once you have completed the DS-11 application, you will need to put together several pieces of supporting documentation including:

  • your original birth certificate or a certified copy with a raised seal or original naturalization certificate
  • a new passport photo
  • your damaged passport
  • your current driver’s license or state ID, as well as a photocopy
  • a personal check or money order made out to the’ US Department of State’ for the appropriate passport fee
  • and a cash, check or card payment for the $25 execution fee, paid directly to the acceptance agent

Take everything to a passport acceptance facility (often a post office) in your area. Beware, not all post offices have passport acceptance agents. The acceptance agent will administer the oath and seal your documents inside of a US postal envelope.

If you are applying for regular service, the passport agent at the post office will send the sealed application to the national passport processing facility. You can expect to receive a replacement passport in 4-6 weeks via certified mail. If you are applying for expedited service, simply pay an additional $60 at the time of the application, and you should receive the new passport in about 2 to 3 weeks, although this is never guaranteed.

Need your passport in under two weeks? Please contact us. We can help. If you will need your passport fast, please do not apply at the post office before talking to us - you'll have to show the post office that you intend to use an expediter at the time of application.

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