Passport holders who cannot find their current valid passport apply just like they would for a New Passport, and report the previous passport lost or stolen. Unfortunately, the Department of State won't just look up your information and send you a new one.
Airlines will not board a passenger without a valid passport in hand. It is the traveler's responsibility to report a passport lost or stolen immediately, and to get a replacement prior to the trip. If you do need a passport fast, let us know right away. We can help.
A few things you should know about replacing lost or stolen passports:
Lost passport replacement applications take 4 to 6 weeks for normal processing, just like new ones. However, we work the Department of State to help clients replace lost or stolen passports in as little as one or two days.
All lost or stolen passport applications require form DS-11, from the Department of State, as well as form DS-64 which you use to report what happened to the previous passport. If you are reporting a stolen U.S. passport, you may be asked to identify the individual or to include a police report. Even though you can pick up paper forms at many post offices, you cannot use those versions to apply for an expedited passport.
Passport replacements require proof of citizenship and identity. If you can't locate your birth certificate and a valid state ID, it can be very difficult to apply.
Many people ask if the Department of State can just "look up" the old passport to issue a new one. Yes, they can, but they discourage such requests by charging an additional $100 fee to do so and the only step is saves you is the requirement to show proof of citizenship.
Getting another passport requires approval at a local acceptance facility, typically a post office or county clerk's office. Once complete, the sealed packet it sent to the main processing center for a standard turnaround, or it could be sent to us for expedited handling.
How to replace a lost or stolen passport:
If you need the passport within two weeks, click on the "First Step" box to the right to get started. We'll book your spot and provide specific instructions for your case when you check out, and give you a call to answer any questions.
You can complete, download and print the DS-11 and DS-64 forms by clicking here.
For help finding a local acceptance facility to have your documents approved and sealed, click here.
In addition to having the DS-11 and DS-64 complete and accurate, you will also need:
The acceptance agent will administer the oath and seal your documents inside an official US postal envelope.
Once you have the sealed envelope in hand, deliver or ship it to the address we provide in your instructions, and we’ll do the rest!
If you’re ready to get started, click on the First Step box to the right. *Do not send us any documents without first booking our service.*
Some additional information about lost or stolen passport replacements:
The U.S. Department of State issues passports through it's Passport Services Directorate, and is the sole authority in determining who is permitted to receive a U.S. passport. No one can push an application through, or otherwise influence their decision. The vast majority of Americans are entitled to a passport, so long as the application process is followed correctly.
Besides the use of improper forms or insufficient documentation, the most common reasons for passport replacements to be delayed or rejected are:
A past criminal record is not a reason why a person would be denied a passport.
While a passport is required for travel abroad, it is not a guarantee of entry to a foreign country. It is essentially a request to be given the right to travel or reside temporarily within another government's territory, and to gain access to U.S Consular services while overseas.
Travelers should always check as to whether they will also need a visa to enter their destination country.
Please Select which type of passport you need: